Unsolicited compliments from customers are the best kind

When somebody raves about your service, you want to share it with the world.  However, it's usually best to make sure they don't mind the world knowing about it first.  Not that we get a million hits on this blog, but nonetheless it's important to keep it proper.

We have a great client who makes a rather unique product, inflatable slides.  They work hard with their factory to meet shipping deadlines for these things.  Over the summer we arranged to get one from China to Europe to meet up with a yacht that was cruising the Med.  It required a bit of work, but it was worth it.

So their factory gave us one to move last week, without telling us the deadline in advance.  It left us scrambling a bit to change the destination, bump up the arrival time and do some work in a place we didn't plan.

But at the end of the day, THIS bad boy was put on display and will hopefully garner a host of orders for our client:



And after arriving in Hong Kong on Wednesday morning, we got it on a Friday evening flight to Miami where it was cleared, available for pickup by the client on Saturday morning and on display at a show on Saturday evening.

We couldn't have done it without the great partnership from Link Force Cargo Ltd. in Hong Kong who help us out greatly with shipments like this.  Thanks to their team for getting it rebooked and out smoothly and for making the possibility to move more of these in the future a reality.

Which takes us to the comments from the customer.  Here, in there unedited glory, are their words to us:

GREAT JOB ON THE MIAMI SHIPMENT!!!!!!! WE RECD. IT IN TIME FOR THE PARTY WITH 6,000 ATTENDEES. WE HAVE ALREADY RECD. SOME GREAT RESPONSE ON IT!!!! WE WOULD HAVE NEVER BEEN ABLE TO PULL IT OFF WITHOUT THE HELP OF LINK FORCE AND CAMELOT!!! I WILL BE FOREVER GRATEFUL!!!! YOU REALLY SAVED ME ON THIS ONE!!!! THANK YOU THANK YOU THANK YOU!!! (PLEASE PASS THIS ON TO EVERYONE WHO HELPED GET IT THERE IN TIME)

You're so welcome, Donna.  Anytime.